Shopping for a friend or a special someone and don’t know their size or favourite colour? No need to worry—give a Treball Active Gift Card and let them decide.
Our gift vouchers are the perfect gift, starting from $50.
We send it to your email, you forward it on.
We aim to dispatch all items placed before 12pm (AEDT) the same day. All orders placed after 12PM will be shipped the following business working day.
We ship your items using Australia Post and DHL Express. During our sale events and new collection launches, there may be a slightly longer processing time due to influx in orders.
All Treball Active orders are hand-picked and packed with love from Melbourne, Australia.
Tracking your order:
Once your order is packed and leaves our HQ you will receive an email with a tracking number to track your parcel with Australia Post or DHL Express.
If you do not receive this email for some unforeseen reason, please do not hesitate emailing us and we can forward you through these details. Please email us at hello@treballactive.com
Domestic Shoppers:
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SHIPPING OPTION
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COST
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Australian Standard Shipping (3-5 Business Days)
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Free on orders $80 and over | $9.90 under $80
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Australian Express Shipping (1-2 Business Days)
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Free on orders $150 and over | $12.95 under $150
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*Please use this as guide. There may occasionally be a delay due to factors out of our control.
** Delivery times may exceed the 5-7 business days for more remote countries.
International Shoppers:
International shipping is free for all orders over $200, otherwise a $20 shipping fee is added at checkout . Each international parcel is sent with DHL Express via each country's local postal service. Once you receive your tracking number, you can track it on your countries postal website once item has left Australia and landed in the destination country. Sometimes it can take a while to see tracking details displayed.
The time it takes for internationals parcels to arrive can vary depending on the countries listed below, & are dispatched on Mondays, Wednesdays and Fridays
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SHIPPING OPTION
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COST (AUD$)
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DHL Express Shipping (5-7 Business Days**)
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Free on orders $200 and over | $20.00 under $200
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*Please use this as guide. There may occasionally be a delay due to factors out of our control.
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Zone 1
New Zealand
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Zone 2
Asia Pacific
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Zone 3
Western Europe
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Zone 4
Usa, Canda &
Middle East
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Zone 5
Rest of the World
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3-5
Working days |
5-10
Working days |
5-12
Working days |
5-12
Working days
|
6-14
Working days
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IMPORTANT INFORMAITON
- Please ensure all delivery details are correct as once the parcel leaves our facility we are unable to change any information or intercept the item.
- In a rare circumstance, Treball Active is not liable to refund or replace an item if your parcel is lost in transit, once it has been dispatched from our facility.
- Once your parcel is dispatched from our facility Treball Active is no longer liable. In a rare circumstance if your item was lost or stolen in transit, Treball Active bears no responsibility to refund or replace your item.
- If taxes and customs fees are not paid on arrival, we will be unable to refund the parcel once it has been returned to us. We are only able to provide a store credit once the parcel has been received.
- Please note that Treball Active is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods. Please refer to your home country's government website for tax and duties charges for a full breakdown.
- If your products have been clearly damaged during transit, Treball Active bears no responsibility for replacing the damaged goods.
If you have any queries regarding our shipping information please contact us at hello@treballactive.com.
